AIRLINE & HOTEL FORUM

We offer various topics in different workshop rooms

• You can actively participate or just listen
• Sessions can be presentations, discussions or workshops, with the session leader acting as moderator
• During the breaks you will have the opportunity to get to know the other participants, exchange experiences and make contacts with hoteliers & airlines with similar interests

08:30 - 09:00      

Registration, Coffee/Tea And Partner Showcase

09:00 - 09:15       

Welcome and introduction! | Leonie Godard, CEO & Co-Founder Croowy                           

09:10 - 09:15         

Meet the moderator of the day | Daniel Stecher, VP Global Business Development IBS Software

09:15 - 10:00         

Keynote: Examples of KPIs used by GBTA to measure sustainability, such as carbon emissions, water usage, and waste reduction & best practices for setting and tracking sustainability KPIs | Sven Wiltink, Global Director Responsible Business at Radisson Hotel Group

His passion is spreading ideas about sustainability with a heart for social responsibility. Our keynote speaker leads on topics as human rights, including the fight against modern slavery, responsible procurement and supply chain management. He manages the strategic community outreach with global NGOs and charity partners, supporting water stewardship principles. 

After the session he will join us in a debate with other industry leaders. 

10:00 - 10:30         

Panel discussion: Let’s talk about Sustainability, RFP negotiations, Technology and more. 

In this exciting session, Daniel Stecher will interview the panelists  about their requirements and expectations of hotels when it comes to sustainability. They will also discuss the impact of technology on overall RFP negotiations moving forward. 

Ralf Diederichs

Director Procurement Travel Management & Crew Accommodation, Sustainable Leader Deutsche Lufthansa

Barbara Booth

Co-Founder and CEO Go-Be, NBC reporter and Sustainable Leader

Sven Wiltink

Global Director Responsible Business at Radisson Hotel Group

Hermann Wagner

Co-Founder Croowy

10:30 - 10:35          

Introduction to the roundtable discussions by the moderator

We will host different concurrent sessions of roundtables, lead by specialists in their respective fields. Roundtable attendees will have the opportunity to discuss and ask specific questions

RFP process - Winning an airline 

• What is the ideal sales strategy for hotels for airline business? How should hotels position themselves?

Digitalization

• How to tackle the challenge of decreased time and limited resources without a loss of quality on either side?

Sustainability

• What sustainability issues are current and should be addressed by hotels and airlines? Which KPIs are being used?

Best Practice Crew Accommodation

• What skills and competencies do hotels need for a professional approach to the airline segment?

10:35 - 10:45  

Break For Coffee & Conversation & rotation

10:45 - 11:30           

First Session 

11:30 - 11:45

Break For Coffee & Conversation & rotation

11:45 - 12:30           

Panel discussion: Revenue Management in uncertain times - challenges and opportunities of Airline Business. How to generate more revenue for airlines & hotels. 

Lars Becker, Berner & Becker & Daniel Stecher, IBS Software

12:30 - 1:45           

Lunch and networking

1:45 - 2:30          

Roundtable Discussions Session 2

2:30 -2:45

Break For Coffee & Conversation & rotation

2:45 - 3:30        

Roundtable Discussions Session 3

3:30 - 4:00  

Break For Coffee & Conversation & rotation

4:00 - 4:45        

Roundtable Discussions Session 4

4:45 - 5:00       

Wrap-up

5:00                    

Get-together